Refund policy
REFUND AND RETURN POLICY
- Email orders@trofilife.com with your order number and a brief explanation to initiate your refund. Refund Limit 1 bag of each flavor
- After you have submitted your form we will email the information of where to send you return.
- Place the bag(s) in a box or bag and mail it to us.
- Email us the tracking number for your return.
- We will initiate your refund within 48 hours of receiving your package.
*Full refund will be the total amount paid, up to 1 bag of each flavor + shipping and handling + sales tax. Customer is responsible for return shipping.
**Repeated refund requests from the same customer or address are not allowed.
***Refunds can only be made for products purchased directly through trofilife.com. Refund policy is subject to change without notice.